NUTRITIONAL SCIENCE SOLUTIONS LTD TERMS AND CONDITIONS
We are an international company with a superior range of outstanding quality retail products, we are committed to distributing a continually increasing range of advanced nutritional supplements.
EXCELLENT CUSTOMER SERVICE
Our customers are the most precious element of our business and represent the best insurance formula for the future. Our work is based on the strong belief that a satisfied customer constitutes the most important evidence of excellent service. We strive day after day, to ensure the highest standards of customer satisfaction.
Welcome to Nutritional Science Solutions ltd]! These Terms and Conditions (“Terms”) govern your access to and use of the Nutritional Science Solutions ltd website (the “Blue-Horn-Direct.com”) and the purchase of nutritional supplements directly from Nutritional Science Solutions ltd . By accessing the Website or purchasing any of our Products, you agree to comply with and be bound by the following Terms.
If you do not agree with these Terms, please do not use our Website or purchase Products from us.
1. General Information
1.1. Acceptance of Terms
By using our Website or purchasing Products, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
1.2. Modifications
We reserve the right to amend these Terms at any time. Any changes will be posted on this page. Continued use of the Website or purchase of Products following such changes will constitute your acceptance of the revised Terms.
1.3. Eligibility
You must be at least 18 years old to use this Website or purchase Products from us. By using this Website or placing an order, you confirm that you are of legal age.
2. Products
2.1. Product Information
We strive to provide accurate descriptions and images of our Products. However, we do not warrant that the information is complete, accurate, or free from errors. Product images are for illustrative purposes only, and actual packaging and labeling may vary.
2.2. Health Information Disclaimer
The Products sold on our Website are not intended to diagnose, treat, cure, or prevent any disease. All information provided on the Website or through our customer service is for informational purposes only and does not substitute for medical advice from healthcare professionals.
Before using any supplement, particularly if you are pregnant, nursing, taking medication, or have any medical condition, consult your healthcare provider.
3. Orders and Payments
3.1. Placing an Order
By placing an order, you agree to purchase the Product(s) in accordance with these Terms. All orders are subject to acceptance by us, and we reserve the right to refuse any order at our discretion.
3.2. Pricing
All prices listed on the Website are in [Currency] and inclusive of VAT (where applicable). We reserve the right to change prices at any time without notice. If we discover an error in the pricing of any Product, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.
3.3. Payment Methods
We accept payment through [Insert Payment Methods, e.g., credit cards, PayPal, etc.]. Payments are processed through third-party payment gateways that comply with industry standards for security. By submitting your payment information, you authorize us to charge the applicable amount for your order.
3.4. Order Confirmation
Once you place an order, you will receive an email confirming that your order has been received. This does not mean your order has been accepted. We will confirm acceptance of your order by sending you a second email once the Product has been dispatched.
4. Shipping and Delivery
4.1. Shipping
We ship to [List Countries/Regions]. Delivery times and shipping costs are calculated at checkout and vary depending on your location.
4.2. Delivery Timeframes
We aim to dispatch all orders within [Insert Time Frame, e.g., 1-3 business days]. Estimated delivery times are provided at checkout. However, these timeframes are estimates and not guaranteed. We are not responsible for delays caused by courier services or customs clearance.
4.3. Customs and Import Duties
If you are ordering from outside [Insert Country], your order may be subject to customs duties and taxes, which are your responsibility. We do not have control over these charges and cannot predict their amount.
5. Returns, Refunds, and Cancellations
5.1. Returns Policy
We accept returns of unopened, unused Products in their original packaging within 30 days of purchase. To initiate a return, please contact us at [Insert Contact Information]. Once we receive and inspect the returned Product, we will process your refund.
5.2. Refunds
Refunds will be issued to the original payment method within [Insert Time Frame, e.g., 7-14 days] of receiving the returned Product. Shipping costs are non-refundable unless the return is due to our error.
5.3. Cancellations
You may cancel your order before it is dispatched by contacting us at [Insert Contact Information]. If the order has already been dispatched, you may return the Product in accordance with our Returns Policy.
6. User-Generated Content and Reviews
6.1. User Responsibility
If you post any reviews, comments, or other content on our Website, you are responsible for ensuring that the content is lawful, non-defamatory, and does not infringe on any third-party rights.
6.2. Content License
By posting content on our Website, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display your content for any purpose.
6.3. Moderation
We reserve the right to remove or modify any user-generated content that violates these Terms or any applicable law.
7. Limitation of Liability
To the fullest extent permitted by law, [Company Name], its directors, employees, and affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or purchase of Products, including but not limited to any errors or omissions in the content or any loss or damage incurred as a result of the use of the Products.
8. Disclaimer of Warranties
All Products and services provided by [Company Name] are provided “as is” and “as available” without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Website will be uninterrupted, error-free, or free from viruses or other harmful components.
9. Governing Law
These Terms and any disputes arising from the use of the Website or purchase of Products will be governed by and construed in accordance with the laws of [Insert Country or Jurisdiction], without regard to its conflict of law provisions.
10. Contact Information
If you have any questions regarding these Terms and Conditions or any aspect of our business, please contact us at:
Nutritional Science Solutions Ltd 326 kennington Lane, London SE11 5HY
Email: admin @ blue-horn-direct.com
Phone: +44 (0)203 287 0234
INTERESTED IN WHOLESALE?
WHY NOT CONTACT ONE OF OUR BUSINESS ADVISORS email sales @ blue-horn-direct.com FOR MORE DETAILS OR TO PLACE YOUR FIRST ORDER WITH US
Blue Horn Original Natural Herbal Products are exclusively distributed by: NUTRITIONAL SCIENCE SOLUTIONS LTD
Invoicing or accounts enquires – admin @ blue-horn-direct.com , www.BLUE-HORN-DIRECT.com
WHOLESALE TERMS OF BUSINESS:
UK retailers and practitioners: First time orders strictly on a pro-forma basis. Credit is available subject to approval and review of trade references; acceptance of credit is at sole discretion of NUTRITIONAL SCIENCE SOLUTIONS LTD. Credit terms are 30 days from date of invoice, no subsequent orders can be taken until full balance is settled. Credit status can be reviewed for increase every three months. Goods remain the property of NUTRITIONAL SCIENCE SOLUTIONS LTD until paid in full. Late payment:
NUTRITIONAL SCIENCE SOLUTIONS LTD reserves the right to charge 3% interest per month on overdue accounts. Late payments may result in the reduction of your discount level. Orders outside the UK: Orders must be paid in advance. VAT: Vat Is Not Charged. Claims: Breakages and shortages must be reported immediately on receipt of delivery. Non-receipt of order must be notified within 6 days of placing an order. Products cannot normally be returned beyond 30 days from date of dispatch.
USA, EU and UK retailers and practitioners: First time orders strictly on a pro-forma basis. Credit is available subject to approval and review of trade references; acceptance of credit is at sole discretion of NUTRITIONAL SCIENCE SOLUTIONS LTD. Credit terms are 30 days from date of invoice, no subsequent orders can be taken until full balance is settled. Credit status can be reviewed for increase every three months.
Goods remain the property o NUTRITIONAL SCIENCE SOLUTIONS LTD until paid in full. Late payment: We reserve the right to charge 3% interest per month on overdue accounts. Late payments may result in a reduction of your discount level.
Orders outside the UK: Orders must be paid in advance. Claims: Breakages and shortages must be reported immediately on receipt of delivery. Non-receipt of order must be notified within 6 days of placing an order. Products cannot normally be returned
beyond 30 days from date of dispatch.
SHIPPING TYPE
All UK Trade orders are shipped with Royal mail special delivery
INTERNET ORDERS:
UK Internet orders: All orders are shipped with Royal Mail Tracked 24 and can be tracked at the royal mail web site.
EU deliveries: All International orders that are from outside the UK are shipped with Royal Mail Tracked International tracked service.
International outside the EU are shipped with Royal Mail Tracked International tracked service.
MONEY BACK GUARANTEE
All order come with a 30 day money back guarantee, if for any reason you are not satisfied please message us via our contact us form with details of why you would like your money back. Please include your original order number. We will reply and provide you with our returns address. Please send the original pack/s complete with any unused pills. All returns must be sent back to us with royal mail “signed for” to prove that we have received the items and we will issue a full refund when we receive the goods.
Nutritional Science Solutions ltd
326 kennington Lane, London SE11 5HY
